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  • How much is delivery?
    For UK deliveries ( Mainland, Northern Ireland, Scotland & Wales ). We provide 2 types of delivery services. Standard Royal Mail 48 (£1.95) Express Royal Mail 24 (£3.50). Orders over £40 will automatically qualify for our express service free of charge. Your orders will be sent by Royal Mail tracked service. Check Shipping Information for more details. International deliveries will be charged at checkout. Country specific locations will have their own charge which be represented at the check stage of your order.
  • Is my payment secure?
    All payments processed at FREC are safe & secure through our processing vendor. We also accept PayPal payments.
  • Do you provide any discounts?
    Follow our social pages to keep up to date with any promotional offer codes.
  • When will my order be posted?
    Once payment is processed, we aim to dispatch your order within 24hrs on business days. Any orders processed on weekends or public holidays, will be dispatched on the following business day.
  • Where's my order?
    All orders are tracked through Royal Mail. A tracking number can be provided on request to monitor your orders progression.
  • Can I return a product?
    Orders can be returned with some exceptions. Please read our returns policy on returning orders.
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